How it works
Facebook and Instagram messages and comments answered in a minute, new leads texted and emailed, follow-ups when they go quiet, and every customer on one clear page your team can call, text or message from.
Step 1
Sign up and answer a few questions
A short setup asks one thing at a time: what you sell, where, your hours. Then you connect your Facebook Page and add your salespeople. Most stores are done in about 15 minutes.
Step 2
Your customers get answered
When someone comments
Someone asks a question under your post. We reply "Sent you a message!" and start a private chat with one short question. Complaints aren't answered automatically; your team gets an email instead.
When someone messages
A friendly hello in your dealership's name within a minute, any time of day. Then a few short questions, one at a time: what they want, right away or shopping around, cash or financing, and a number for the rep.
On Instagram
Link your Instagram account and messages and comments there get the same treatment.
From your Facebook ad forms
Form leads land in the same list with their answers, ready for a call.
When a salesperson is needed
Price, payments, stock, trade value or a visit: the question goes to a salesperson word for word, and the customer is told someone's on it.
Talks like your store
Built for dealerships: auto, powersports, marine, RV and trailers. A test drive for cars and trucks, a test ride for powersports, a sea trial for boats, a walk-through for RVs.
Step 3
Your salesperson's phone buzzes
The app
Every salesperson gets our app, with a sound for each new lead, plus an email with the customer's exact words.
The lead
Tap it and see what they want, what they've already said, and reply or take over.
Who gets it
Leads are handed out for you, round robin or by team. If nobody picks one up, it moves to the next person.
Step 4
Your team works it right on the lead
One page per customer
The whole conversation, what they want and every answer, with Call, Text, Message and Email buttons.
Send a unit page
Send a page for the unit they asked about and see when they open it, for how long and which photos they looked at.
Follow-ups
Call-back reminders, check-ins when they go quiet, and a morning list of old customers worth another try.
Step 5
Managers see everything
Your own view
See every lead, who's working it and how fast your team got to it.
Your ads
Results shows what each ad really cost you per buyer and what to change. Build a campaign suggests new ones. Nothing spends until you approve it.
Your other CRM
Use ours, or send every lead to the CRM you already use as well.